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Mary Coleman

​​​​​‘What I Love About ​​Kelseycare’

“I would very much recommend KelseyCare to others in Houston. I’m highly satisfied with the convenience and quality of care I receive.”

City of Houston employee Mary Coleman absolutely loves her KelseyCare health benefits plan. As a longtime member, she especially likes the convenience, care and affordable cost.   
 

Con​​venience Is King

“You can’t beat the convenience. I recently had trouble with my shoulders and back. I didn’t need any referrals to see an orthopedic specialist or a spine specialist. I also didn’t need a referral to see a neurologist for my migraines,” Mary said.

​​“Getting the X-rays and blood work I need, or even my flu shot, is easy. Everything is in one place and I can choose from multiple locations.” Mary said.

Mary described a recent experience with a migraine headache as the kind of care and service she’s come to depend on from Kelsey-Seybold and KelseyCare.

“I have migraines from time to time. I had one on a Saturday and needed to see my doctor. My doctor wasn’t available and I was able to see someone else. Literally, within 20 minutes, I got care. I called at 12:30 p.m. and was seeing the doctor 45 minutes later. And they had access to my Electronic Medical Record. They could see what was done previously and the medications I’m taking. I didn’t have to try to remember what was prescribed in the past,” she said.

Mary said the availability of Saturday appointments for sick care is a convenience that saves her from having to take time off from work.

“That’s a blessing right there,” she said. “The cost is really good, too, in my opinion.”

A Choice of Top-Notch D​​octors

With KelseyCare, members have access to a wide selection of skilled Kelsey-Seybold Clinic physicians who come from many of the top medical schools, care about their patients and love what they do. Members can choose which doctor they want to see and change anytime for any reason.

Kelsey-Seybold doctors work hand-in-hand with each member’s entire team and are connected to each member’s Electronic Medical Record. This eliminates excessive paperwork, freeing them to focus only on delivering the care members need.

Quality Care That’s Affor​​​dable

According to Mary, one of her friends pays triple Mary’s copay for a doctor’s visit, not including prescriptions. Mary’s copays of $35 to see a primary care doctor and $60 for a specialist are affordable and she doesn’t have to get a referral.

“The cost is very reasonable,” Mary said. “I would very much recommend KelseyCare to others in Houston. I’m highly satisfied with the convenience and quality of care I receive.”