Covid-19

• Adult Primary Care Options and Information (Hours: Mon. – Friday: 8 a.m. to 9 p.m.; Sat. and Sun.: 9 a.m. to 4 p.m.): Click Here
  
• Adult Specialty Care Options and Information (Hours: Mon. – Fri.: 8 a.m. to 5 p.m.): Click Here 
  
• Pediatric Care Options and Information: Hours: Mon. – Friday: 8 a.m. to 9 p.m.; Sat. and Sun.: 9 a.m. to 4 p.m.): Click Here
• Current COVID-19 Information and Care Options: Click Here
  

(March 15, 2020 - 5:00 p.m.) Kelsey-Seybold Clinic is committed to the safety and well-being of our patients and employees. Effective immediately, we are taking the following steps to help reduce the potential of exposure at our clinics to protect patients and all clinic staff.

1. We have made the decision to cancel all elective well-care appointments, including annual physicals, Health Risk Assessments, well woman exams, complete eye exams and other preventive exams effective Tuesday, March 17 through March 31. Patients with scheduled appointments have been, or are in the process of being, notified about their appointment cancellation. 
2. Currently, newborn through 12-month check-ups will NOT be cancelled, as these are critical exams for newborns to receive immunizations and other well care checks. Parents with children over one year old with well-child exams should contact their child’s pediatrician either through MyKelseyOnline or by phone to determine if their exam should be rescheduled for a future date.
3. We are postponing or cancelling many elective surgical procedures that may be scheduled at one of Kelsey-Seybold's Ambulatory Surgery Centers or within a hospital effective Tuesday, March 17 through Tuesday, March 31.  The patient's treating physician will determine if it is appropriate to proceed with the surgery or procedure and will communicate any schedule changes with the patient. 
4. All diagnostic tests are under review for cases that are medically appropriate to be rescheduled. Patients with elective screening mammogram appointments from Tuesday, March 17 through March 31 will be cancelled.
5. Kelsey-Seybold doctors will be reviewing all other upcoming in-clinic patient appointments to determine what visits may be medically appropriate to be conducted as a Virtual Visit or telephonically.  Our doctors will be reviewing each patient's appointment and making a case-by-case determination if the visit needs to be in-person or can be conducted in another manner. 
6. We will continue in-person exams to care for acute medical needs (for example: sprains, broken bones, kidney stones, cardiac care) or any other acute needs requiring more immediate medical examination and attention. We will continue to offer patients virtual care options for many acute conditions as appropriate. 
7. Patient evaluation and treatment for cancer care will continue. Visitor access has been and will continue to be restricted to one guest who accompanies the patient during treatment.
   

Other helpful tips for our patients to note: 

1. Have your prescription refills mailed to your home or office with no shipping cost to you!  Don't wait until you are low or out of medication – refill and have your prescriptions mailed now – you can also include over-the-counter medications with your shipment. Learn More.
2. Get to Know Your MKO!  Your MyKelseyOnline account offers many conveniences for you to communicate with your doctor's office.  Just a few of the things you can do on your MKO account or the MyChart/MyKelseyOnline, include:
1. Send a message to your doctor's office 
2. Conduct an E-visit and schedule and conduct Video Visits 
3. Schedule or reschedule appointments 
4. Check in for in-clinic appointments virtually 
3. Schedule an E-visit instead of an in-clinic exam for COVID-19 or respiratory related concerns – open to ALL established Kelsey-Seybold patients. Learn More. 
4. Call our 24/7 Contact Center at 713-442-0000 if you are sick.  We have registered nurses and a dedicated team working around the clock to help evaluate your symptoms, screen for COVID-19 symptoms, and guide you to the appropriate level of care or provide you with options based on your symptoms.
   

A Message from Kelsey-Seybold Clinic Medical Leadership Regarding Coronavirus (COVID-19):

(3/12/20) Kelsey-Seybold Clinic is committed to helping keep our patients, employees, and healthcare providers safe.

We are following protocols outlined by the Centers for Disease Control and Prevention (CDC) and Houston Health Alert Network (HAN) to help prevent the spread of the COVID-19 disease. Our 24/7 Contact Center is prepared to assist with calls or questions from our patients. We also have opened virtual care options for all Kelsey-Seybold patients who are experiencing respiratory symptoms. Patients can conduct an E-visit or Video Visit with a Kelsey-Seybold Clinic provider.

While most people infected with coronavirus experience mild symptoms, it is important for patients to call Kelsey-Seybold if they are experiencing symptoms of concern AND have been in contact with a person known to have tested positive for COVID-19 or have traveled recently to affected countries. The Kelsey-Seybold 24/7 Contact Center is available at 713-442-0000, and our staff is ready to help. Patients who believe they may have been exposed to the SARS-CoV-2 virus or are experiencing symptoms of the disease such as fever, cough, or shortness of breath, may benefit from speaking with a medical professional or conducting a virtual visit to be screened and evaluated if further testing or care is needed.

Important Resources for Coronavirus (COVID-19) Information